Privacy POLICY

 

This privacy policy describes the policies and procedures on the collection, use and disclosure of your information when you use the service provided by Meshworks (PTY) LTD and tells you about your privacy rights and how the law protects you. By using the service, you agree to the collection and use of information in accordance with this privacy policy, as set out below.

Last Updated: 29/06/2021

INTRODUCTION

We respect your privacy and take it very seriously. This is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information.

APPLICATION

This policy applies to you when you visit our website, sign up to our mailing list, or use our services as a customer.

DEFINITIONS

For the purposes of this policy:

  • Cookies: Small files placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

  • Country: Refers to South Africa.

  • Device: Any device that can access the service such as a computer, a cellphone or a digital tablet.

  • Personal Information: Any information that relates to an identified or identifiable individual.

  • Service: Refers to the website or any work undertaken by Meshworks (PTY) LTD for you.

  • Service Provider: Any natural or legal person who processes data on behalf of the company.

  • Usage Data: Data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

  • Website: www.meshworks.archi

  • You: The individual accessing or using the service, or the company, or the legal entity on behalf of which such individual is accessing the service, as applicable.

PERSONAL INFORMATION

Your personal information includes information we collect:

  • automatically when you visit our website, contact us, or subscribe to our mailing list and may include such information as your full name and email address;

  • accept on registration or submission;

  • when you use our services;

  • and that you provide voluntarily.

It excludes anonymous, de-identified, statistical, and public information. You may only send us your own personal information or someone else’s personal information if you have their permission to do so.

ACCEPTANCE AND CHANGES

  • You may not use our services if you do not accept this policy or any changes to it.

  • We may change this policy at any time and will notify you of the changes on our website or by email. The changed policy applies to you if you continue using our website or our services following the notification.

DATA COLLECTION

  • When you visit our website, we may automatically collect your Internet usage information (including your IP address, browser details, the pages you visit, and usage information) through your browser, which we may use to display our website correctly, track your activities on it, or for other necessary purposes.

  • When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

  • We may ask you to provide us with certain identifying information (including your first name, surname, and email address) when you submit information through our website for the first time.

  • We ask you to provide us certain additional information when you engage our services.

  • We may ask you to provide us certain optional information on a voluntary basis.

  • We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.

  • We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.

USE

  • We may process your personal information to fulfil our obligations to you, provide our services, and to monitor the usage of our services.

  • We may use your personal information in our contractual service to you.

  • We may place cookies on your device when you visit our website that allow us to provide you with a personalised experience by associating your personal information with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically, but you can often change this setting or delete them manually. However, we won’t be able to provide you with access to certain aspects of our website where cookies are necessary if you do so. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy policies that govern them.

  • We may use your identifying information to contact you, and to send you administrative and update messages about our website or practice.

  • We will not send you promotional messages unless you have chosen to opt into them. But we may send you one message asking you to opt into promotional messages without you having opted into promotional messages.

  • We may use your personal information to provide you with targeted content through our website or application in a completely automated process.

DISCLOSURE

  • We may share your personal information with third parties for the purposes of fulfilling our obligations to you, including with:

    • government organisations such as city councils in performing our service to you

    • our contractors who help us meet our obligations to you, including those that help us understand your personal information;

    • third parties as required by applicable law; or

    • our affiliates and busines partners as part of our service to you in which case those parties are required to honour this policy.

  • We will require anyone that we share your personal information with to honour this policy whenever possible in terms of applicable law.

  • We may disclose personal information to third parties if required for legal reasons, such as if required by the relevant authorities or a court order.

  • We may disclose aggregate statistical information that we derive from your and other people’s personal information to our advertisers or business partners.

  • We may need to disclose personal information to our personnel to do their jobs, but will not do so unnecessarily.

  • If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provde notice before your personal data is transferred and becomes subject to a different privacy policy.

  • The company may disclose your personal data in the good faith belief that such action is necessary to:

    • comply with a legal obligation;

    • protect and defend the rights and property of the company;

    • prevent or investigate possible wrongdoing in connection with the service;

    • protect the personal safety of the users of the service or the public; and

    • protect against legal liability.

SECURITY

  • We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We implement disaster recovery procedures where appropriate. While the security of your personal data is important to us, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

  • Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

STORAGE

  • You may ask us to provide you with a description of the personal information that we hold on you, correct or update it or delete it (provided that we do not need it to fulfil our obligations to you or applicable law does not require us to keep it). We will take all reasonable steps to verify your identity before doing so. We may charge a fee to recoup our costs associated with this request if there is a cost to us associated with it and provided that applicable law allows us to do so. Please contact us with your name and any other information needed to identify you correctly if you want access to information or want us to correct, update or delete it.

  • We will do our best to keep your personal information that we collect accurate, complete, and up to date.

  • We may ask you to update your personal information from time to time but will take steps to verify your identity to prevent unauthorised access when doing so.

  • We will only keep your personal information for as long as is necessary to fulfil our obligations to you, unless you have given us permission to keep it longer or we are otherwise legally allowed to do so.

  • We may transfer your personal information outside of the country in which it was collected to a foreign country. You consent to us processing your personal information in a foreign country with less stringent data protection laws than the country in which it was collected.

GENERAL

  • You may update or remove your personal information by contacting us: hello@meshworks.archi

  • We are not responsible for anyone else’s privacy policies or practices.

  • Please contact us by email if you have any questions about this privacy policy or how we handle your personal information.